Odoo implementation, development and support services
We provide the services required to implement Odoo and operate it efficiently, from the requirements study through to post go-live support.
Odoo ERP implementation
Implementation of Odoo according to an approved scope of work, with a project manager and a defined timeline.
Requirements study
Workshops with each department to document processes and identify gaps.
Solution design
An approved document describing how the system will be used.
Configuration
Accounting, sales, purchasing, inventory, manufacturing, POS and HR.
Local requirements
Taxes, e-invoicing and reports for each country.
Testing and training
Acceptance testing and user training before go-live.
Go-live
Go-live support until the first period closing.
Customisation and development
Development of additional features as separate modules that remain upgradeable.
Custom modules
New features developed to Odoo standards.
Odoo Studio
Changes to screens, fields and reports.
Reports and documents
Invoices, quotations and reports in Arabic and English.
Approval workflows
Multi-level approvals for purchases and expenses.
Data migration
Transfer of data from the current system to Odoo with review and reconciliation.
Source systems
Excel, QuickBooks, SAP Business One, Microsoft Dynamics and earlier Odoo versions.
Master data
Customers, vendors, products and chart of accounts.
Balances and transactions
Opening balances, open invoices and stock quantities.
Reconciliation
Review of figures with the finance team before approval.
Integrations
Integration of Odoo with government platforms, banks and other systems.
Tax authorities
ZATCA in Saudi Arabia and ETA in Egypt.
Payments
Payment gateways and bank statements.
Online stores
Shopify, Salla, Zid and Foodics.
Custom API
Integration with any system that provides an API.
Version upgrades
Upgrading to Odoo 18 or 19 with custom modules and data.
Assessment
Review of custom modules and data before the upgrade.
Module migration
Adapting custom code to the new version.
Test environment
A test copy for review by your team.
Planned switch-over
Switching to the new version with minimal downtime.
Role-based training
Sessions for accountants, sales, warehouse and management.
User guides
Guides in Arabic and English based on your setup.
Key users
Preparing key users to train new staff.
Public courses
Courses in Odoo, German, sales, programming and graphic design.
Support and maintenance
Monthly or annual contracts for technical and functional support after go-live.
Support requests
Requests by ticket, phone or WhatsApp with defined response times.
Periodic review
Review of performance, security and data quality.
Enhancements
A monthly allocation of hours for changes and reports.
Updates
Guidance on new features in each version.
Website and online store
Websites and online stores built on Odoo and linked to inventory, sales and accounting.
Company websites
Bilingual websites prepared for search engines.
Online stores
Products, stock and orders linked to Odoo.
Forms and bookings
Requests recorded directly in the CRM.
Design
Design aligned with your brand identity.
Discuss your project with us
Book a free demo to review your requirements and receive a detailed proposal.